WHAT YOU'LL DO:

— Technical Support: Provide administration and troubleshooting for Windows, MacOS, Google Workspace/Cloud, Microsoft 365, and other software/web services.

— Access Management: Manage user access efficiently by promptly issuing and revoking permissions across various systems and services.

— Cybersecurity Management: Help enforce cybersecurity policies, monitor and test backups, oversee secure data storage and sharing.

— Documentation Management: Develop and maintain IT-related documentation and instructions.

— Domain & Network Management: Handle domain configurations, manage VPN access, and maintain secure system access protocols.

— Inventory Management: Assist in maintaining accurate and up-to-date information about all company-owned devices.

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WHAT YOU BRING:

— 1+ years of experience in a similar role.

— Experience with system administration for Windows, MacOS, and cloud-based services.

— Strong problem-solving and troubleshooting skills.

— Ability to train and assist users in utilizing IT tools effectively.

— Knowledge of cybersecurity and data protection best practices.

— Understanding of domain management, networking, and VPN configurations.

— Familiarity with Remote Monitoring and Management / Mobile Device Management software will be a plus.

— Fluent or conversational English (B2/C1+).

WHAT WE OFFER:

— USD-based salary that values your expertise.

— Work from anywhere – fully remote and flexible hours to suit your lifestyle.

— 31 days of paid time off – 21 days of annual leave + 10 days sick leave, because balance matters.

— Growth-focused environment – access to learning resources and clear pathways for advancement.

— Fun team events: Join our online cooking classes, yoga sessions, and more – all from home!

— A Culture of Trust – Say goodbye to bureaucracy and micromanagement; we focus on results, not processes.